Woolworths

Disgusting. My family and I have used Jerrabomberra Woolworths for many many years and today whilst attending the store with the new COVID mask issue I was in need of a mask in order to comply with the rules. I went to the customer service counter and asked for a mask as I saw a box open at the counter and was told by an extremely rude employee that I would need to buy a box of masks for $20 in order to shop in their store. Mercenaries. Instead, I went to the friendly and family oriented Soul Pattinson Chemist opposite to Woolworths Jerrabomberra and was given a mask for free. thanks to the lovely chemist staff. My family and I will never shop at Jerrabomberra Woolworths again, the manner in which I was spoken to by the staff and trying to sell a $20 box of masks to customers trying to use the store is deplorable, I just needed a 50 cents mask in order to shop and give them money, mercenaries and disgusting customer service.

Just a nice shopping centre, always get a park, clean , friendly people

Really disappointed recently. 2 weeks ago we got home after collecting a direct to boot to find that there were bags missing from our order and we had to make another trip out. Last week our order was really delayed in being ready for us to collect and again today there was a bag missing when my husband got home and we had to do yet another trip. Disappointed at the unreliability of this store, maybe they need to review their processes.

Modern easy reasonably sized Woolworths.

Recently I was looking for ingredients for a cake , and needed uncooked, food grade wheat as well as polenta. I asked a store assistant where to find these items and he took me to the polenta, though there was none left. It didn't really matter as I had some at home, and then he showed me to the wheat and left me to my shop. About 3 minutes later, he came and found me in another aisle and handed me 2 packets of polenta that he'd gone and found out the back, and I was over the moon. I've never had a bad experience here but this was exceptional customer service :)