Thrifty Car & Truck Rental

I recently received a hire car from here. Upon return the salesman walked out to that certain area and made the call that I had damaged the car and tried to repair it in 3days. The car was used to drive from Fremantle to a Defence base and was parked in an empty carpark and then returned without any incidents. I was pressured upon receipt to do the condition assessment and did not run my hands over the whole car and there had been a previous repair done that when you see it, it was clearly there a while. I was then told on return you have broken the damage clause and will be charged $3300.00 for this damage. I then contacted there customer service and bounced around to different places to try and obtain a previous vehicle assessment noting the damage or at least a car cleaner wiping over it but no return as yet. I am furious at the way this was handled and being recommended by defence to rent through Thrifty and have the utmost integrity i will not be using them again...

Friendly efficient service. I often hire the Thrifty trucks for work when we need to move larger items or pallets. The tail-lifts make easy work of heavier items and I like the convenient after hours key return when I have to work late. If you're an RAC member don't forget to ask for a discount 😉

We had a great experience using Thrifty Fremantle for our moving van hire. Customer service was great, the lady at reception was lovely and the prices were fair. I would definitely recommend!

Great team, very helpful and proactive. Will definitely use them again.

Great service. The cars are always in immaculate conditions (I rented two different vehicles from them). The lady at the desk is very friendly and helpful. I highly recommend them.