The Parks Recreation and Sports Centre - YMCA

I have been going to the Parks YMCA gym for years, even prior to the centre being revamped and reopening. The gym has only improved over the years, always accommodating the members needs. The facilities are great with many areas for training and a variety of classes you can attend, the 24/7 access is also a bonus.

Very nice place for kids. Affordable too.the pool is indoor and heated.

Would not recommend to anyone. Incompetent staff and poor customer service. Facility has a history with overdrawing payments. Will take multiple visits to get your money back due to imcompetent staff. You might get a manager on your third if you're lucky. Facility more concerned about your money than service. 2 stars due to location convenience. Would be 0 otherwise.

Ive had been a member for a while and can say that I'm really disappointed with the lack of customer service, professionalism and productive assistance when issues arise. Management staff ideally need to have some sort of customer service training provided to them moving forward in order to retain customers. There seems to be some lack of communication between departments as memberships cancelled twice for no reason; Constantly asking for more money, over and above fees paid. I wouldn't recommend this gym to anyone.

Staff have good customer service skills! We attend here regularly for a weekend swim with the kids.