Sydney Car Wash

OUTRAGEOUS CUSTOMER SERVICE AND QUALITY OF CAR WASH!!!! First time we went to have the car wash a couple of years ago it was really good so next time we went we end up buying a coupon for ten washes. After we bought them the quality of the washes have been decreasing considerable, always missing spots and car still dirty. The worst part is now if we want to use those car washes left you have to pay extra or they won’t do it and with the excuse of sanitize is compulsory and more expensive but this is compulsory since Friday but it wasn’t on Wednesday that we brought my husband’s car and there was no issue. And the manager or owner…. Doesn’t even care!!!

No idea how they done such a terrible job inside. Attention to detail was non existent. Regret getting the 10 washes. Once the firsts out the way, they don’t make an effort.

I don’t usually post reviews but this was such a terrible experience I had to! First of all, the manager who first walks up to you will try to pressure you to upgrade package to a “polish” package for an extra 50 bucks. Don’t not fall for this apparently he does this to everyone and he’s a scam artist! Secondly, after waiting over an hour for a basic clean inside and out I was told I better walk up to the local cafe because it won’t be done for another hour and a half at least. One lady was waiting for nearly three hours and when speaking to the same manager as to when her car may be completed he couldn’t even give her a time. Why would the manager try to make everyone upgrade knowing that they are so incompetent in their service already for a basic wash and clean?! After two hours waiting, myself and multiple other people walked out cars not even touched! I honestly cannot believe how bad their customer service is! I hope you review your management because the bloke running the joint is absolutely hopeless in all aspects! Cheers for the day waster! Note* managers name was Noni/Nodi or something like that! I wouldn’t give him the time of day if I were anyone!

The manager or guy that greets customers as they drive in lacks any customer service skills and is just plain rude in how he speaks to customers. No price board to show how much they charge.....but they have a happy hour sign up constantly showing a cheap price that is not applicable after you drive in......just an unprofessional business.

Arrived just before they were closing but they still washed my car and did a great job.