Palace Nova Eastend Cinemas

I encourage everyone who has experienced technical management problems at the East End Cinema complex to write Google reviews about them. The technical management of this cinema is the worst I've experienced in my 60 years of going to the movies in Australia and in 9 other countries where I've worked and lived. Occasionally some ceiling lights aren't turned off until several minutes after the main feature has started. A more common and annoying problem in several cinemas in this complex is sound only coming from a single speaker behind the screen for the duration of the feature film despite the presence of several other wall mounted speakers in these cinemas. These problems are rare in other cinema complexes but occur far too often here. Both of these problems happened again today - during the screening of Pompeii. A patron sitting beside me left the cinema about 5 minutes after the main feature started to tell the duty manager to switch off the cinema ceiling lights. Several minutes after the ceiling lights were eventually turned off I was one of many struggling to hear the soft sound coming from a single speaker behind the cinema screen. After about 10 minutes I decided to walk out and get my money back. Before I did I asked another patron sitting beside me if he thought the sound was bad and he replied "It's certainly not good". I occasionally see movies at their sister cinema complex in Adelaide - the Palace Nova cinema at Prospect - but have never experienced any management problems there. I and other cinema patrons at the East End Cinema complex have repeatedly complained about these technical problems but management just smile at you and do nothing. They simply want to take your money while they continue to operate the East End cinemas with all of the acumen of the Keystone Cops. When you experience these technical management problems don't waste your time telling East End Cinema management about them because they will do nothing. Instead, give them a one star Google rating that their incompetent management deserves.

One of the last remaining cinemas in the city. Not the newest or the best, but friendly staff and they always have a great selection of movies. Usually they have the latest blockbusters showing as well as independent films. They also have international films showing throughout the year as they are partnered with international film festivals.

Look I understand lockdown and all associated difficulty but your first day of opening after a week shut down in Adelaide, I would expect you to change your phone message saying your CLOSED! Also your website is showing your open BUT will not allow me to sign in! I'm trying to help you survive so how about YOU doing your bit with customer service..

Pretty good cinema. It was clean and tidy except the carpet in the lounge is gross, pricey snacks as usual.

Failed to see 'Heroic losers' at 5.40.Made trip from south and was told on arrival that it was 'sold out'. Ruined my evening. Won't be coming back here. Not happened anywhere else.Will go to Marion from now on, which is closer anyway....... by the way, the response to my complaint from the owner was that it was my fault for not booking online ...and that I should 'have a nice day' (even though I had said my evening was ruined) OK.......lots of empathy from the owner!!... I repeat.Hasn't happened to me anywhere else?