McDonald's Moonah

We have ordered the spicy burger along with a few other burgers. The spicy burger bun was so hard that you can't even bite the bun. When we went to the Manager, he gave us a lame excuse that the buns got hard after 5 mins as it is steam buns. Like seriously?? If that's the scene then you need to change the quality of the buns because nobody wants their burger buns to go hard like a stone after 5 minutes.

Great people and great food. Special thanks to the ladies on coffee they are great

Completely forgot a happy meal from an order that only consisted of two things. Girl at the second drive through window couldn’t even bring herself to utter a greeting. Upon return was offered no apology whatsoever and just handed my ‘replacement’ as they called it. Service at McDonalds Moonah has been on a steady decline in the last year and will end up on par with KFC for terrible service soon.

Haven't been there for a while and was Very Happy with the service. I was unsure how to use the app and the 2 girls I spoke to were so Happy to help. Sorry I didn't get their names. Everything was Great till I went to the toilet. Not quite clean enough, especially the doorhandles. Hardly flushed and taps were broken.

The store is dirty, greasy, and very loud. I feel disgusted when I enter. Staff can be rude and the area is not often cleaned. Good and warm McCafe drinks though.