Jerry's Shoes

Young lady on her own handle several customers with no problem.

Very unfriendly. If you give the appearance of contempt ladies you will lose customers. My friend is so sweet she still bought shoes from you. Personally l'm surprised your still in business. Nothing beats being greeted with a smile. Sorry but wont come back.

If you've bought defective goods, or it becomes defective within a short period of time after purchase (and is unfit for its purpose), you can get a refund even if there's a sign saying, “no refund”. You can get a refund if you paid by cash or credit, but cash refunds are only available if you paid in cash. The above is copy and pasted from a Queensland Government Website. Jerry's Shoes don't abide by this rules. They like to refuse refunds for defective goods. Buyer beware. The personal attitude of the lady manager leaves a lot to be desired. Her exact words "I don't care !". By the way, I ended up getting a refund, but not through her willingness.

Very poor customer service....tried to return a couple of pairs of socks as my husband picked up the wrong size, none in his size so I asked if I could have a refund....only to be told I could only have store credit and sales assistant rattled on about COVID restrictions...seriously COVID is a lame excuse!!! No wonder we are all turning to online shopping or the big stores like Big W, you think if you shopped local they would bend over backwards to keep your service. Jerry’s shoes just isn’t the same, you’ve lost our business that’s for sure.

great