H&R Block Tax Accountants - Greenway

Poor communication about the actual process of how a tax return is processed. E.g. changing your financial institute of choice to the tax agents and not providing any information if we need to change it back to our own. Takes 3x as long to receive a tax return rather than processing it yourself. Mine was process by H&R Block on the 9th of July and I still haven’t received it, I do understand that the agent said 2 to 3 weeks to receive the return but when doing it yourself you receive it in less than a week on average. Also checked MyGov and the return has actually been processed, why does this take so long.... Prepared incorrectly and missed fields even though information was available and should have been processed. E.g privet health insurance, and I also took the time to prepare each and every bill I received as I’m working from home, but the agent proceeds to use the 80c refund instead. Probably because that was the easier option… H&R Block do not deserve the time or money/effort people put in to gather information and proceed with a tax return properly. I won’t be recommending H&R Block ever, to any one I know as ill just do it for them myself…… Correctly with a fast turnaround time for their tax return and for free. Should have just done it myself.

Absolutely pathetic

Not even worth 1 star