First National Real Estate Framptons - Alice Springs

I would not recommend using Framptons real estate in Alice Springs at all, but as a property owner I would not recommend entrusting them with managing your property. I would particularly avoid Mike Bongiorno as he is unresponsive to calls and emails and becomes aggressive and then dismissive if asked to follow up on his obligations or provide detailed information. I had been meaning to source another agent due to these concerns but had been putting it off. Recently Framptons also raised their fees, added inspections fees (per inspection) annual statement fees and charge $9.90 a month for “postage” and admin, although their only regular correspondence is their EMAILED monthly statements. Their rates are now significantly higher than other agents in Alice and given low level of service you can expect - avoid and find someone competent.

Procurement - 7 Concord Court, Desert Springs Procured property in Desert Springs. The property was advertised well, there where enough pictures to gauge the property and nothing was misleading. The description of the property was good. I requested an opening as it was open by invitation at the time and was promptly given a decent time that suited work commitments. I stayed at the property for about an hour exceeding the open time and made an offer, this was accepted within a short time after realtor contacted the seller. The amount of photographs and correctness of them where excellent so my decision was based upon verification of dimensioning and checking minor details. The conveyancing went smoothly with minor issue with bank that took 10 minutes to resolve. Andrew was able to give me all the necessary paper work to make the inspections easy. Contracts take multiple parties and I believe in this case all came together amicably and speedily including Andrew Doyle the relator, the seller, the bank and myself. This was a pleasant experience. I also believe the property was price about right within the market given other sales in and around the nearby area,

Andrew made the selling of our home an easy and pleasant exercise. We benefited from his vast experience with the local market. He is an excellent communicator, with a professional and easy going manner.

Excellent Service Andrew had an excellent market knowledge of my neighbourhood. In all my dealings with Andrew, he acted in a very professional manner. Andrew responded to all of my enquiries in an appropriate timeframe using a variety of communication tools. His advice and guidance in the entire process were greatly appreciated. I wanted to deal with an agent who would get the job done without any nonsense, and Andrew is that person.

Outstanding From the very beginning, before we found 'our' property Drew was always and continued to be a pleasure to deal with. Drew actually found our property and showed it to us. He knew we would love it. Drew is extremely professional, genuine, accommodating, a clear communicator, extremely hard working (working around the clock almost 7 days a week), and always made us his number 1 priority. His dedication to his clients is outstanding. Frampton's are lucky to have him representing them in the market.