Deloraine Dental

I have no complaints about David he is one of the best dentists I have been to. I do have complaints regarding the management of his practice which is making me consider going elsewhere. Between my husband and I we have recently made 6 phone calls to the surgery and left messages and only one has been responded to by an employee who was leaving that day. I have also sent an email and am now considering ringing the doctors surgery in the same building to see if they will convey a message. I have paid for a cap and had an appointment to have it fitted. My appointment was cancelled 2hrs prior because the cap hadn't arrived. I make a 3hr round trip to get to David so had already left. I have been trying to make another appointment. I am hoping this review gets to David and I can get my appointment as I have been trying for nearly a week. I will however have to reconsider if I continue with this practice as it makes it unworkable if you cannot ring to make or cancel an appointment. This will be disappointing as I have been satisfied and spent a lot of money in caps and an implant.

As someone who experiences extreme anxiety when having dental work performed I found Deloraine Dental took great care to help alleviate my worries, from explaining the procedure thoroughly beforehand, and during. All the staff took great care to put me at ease, from reception through to the dental assistants and Dr David Kim. I highly recommend Deloraine Dental and will certainly be using them for all my future dental work. A big thanks to the whole team, you have made my worries disappear and my smile reappear cheers

Highly recommend Dr David Kim. Very friendly, very professional, great service! Don’t fear going to the dentist anymore as I know it will always be pain free.

Dr David Kim has been my dentist for some years now. In addition to regular checks & cleaning he has inserted replacement fillings & crowned one tooth. I am very pleased with his work & find him & his staff very approachable & easy to get along with. We are lucky to have this service in Deloraine.

I would not recommend this Dental Clinic based solely on the receptionist alone. I phoned last week to get a quote on top denture replacement. The receptionist said she would find out and ring me back. By the end of the day, I had not received a phone call so rang them back only to be told she had been too busy and couldn't help me and she would, once again, ring me when she did have time to find out. Several days went past without a phone call so I rang again only to be told they don't give prices over the phone. This clinic is a Members Choice with Medibank Private and let me tell you that this Member will never darken their door step. Every other place I have rang have given me an approximate cost so why can't they. They want me to pay for a consultation which I am not prepared to do as I need all my extras money to help pay the gap. We are pensioners and money is scarce. I will lodge my complaint with Medibank Private also