Crystal Brook Caravan Park

A few drop kicks but over all clean, well kept and friendly

The staff are lovely . The park itself is basic but the amenities were clean and tidy . But for pet friendly it’s everything. The dog run area is what made it the best stay Iv ever had at a park ! Thanks you so much for the dog pay yard !

Clean well presented lovely manager's

room was nice and clean, amenities ok but a bit dirty at times.. theain issue is the ppl in the office! booked for 3 days Initially, paid, then a few hours later was informed I had to pay a $200 cleaning deposit (which I paid straight away). I then needed to stay a couple of extra nights which was no drama but after I had paid found out that in 2 days time no power was available to my room for I was told 8hrs but ended up being 10.5hrs (no offer of a discount for the use of the room which I had already paid for or offer of compensation for the food I had to throw out due to lenghth of power outage). Then after I had left the park (on a Sunday) was told mon would be when the deposit would be refunded, I waited till Tuesday b4 calling about it, got told by the office lady she didn't have the authority to refund I would have to wait till Wednesday, so waited till wed arvo b4 calling again, she took my card details but as of today it's been 6days now and still no $ into my account! rang the office on last Fri to enquire 1st got told that the other lady didn't need a authority to process, then quickly changed to it's a new eftpos machine and she didn't know how to use it, to it was the banks fault cause they didn't provide them with some code or something!! when I pointed out that it's already been 5days since I left the park but am still waiting for the $ (which I had paid the day they asked) & why is it's taking so long she basically handballed it to the banks issue and hung up on me!! will definitely not be using this place again and will be surely not recommend to any1 else.

Very Highly Rated. Overall wonderful experience living here. We have been Here for around four months and the whole time We’ve been treated with nothing but the utmost respect and care from the managers and staff, Xavier and Marylin always greet you with a smile. Being first time travelers have a lot to learn about a caravan and Xavier was a massive help showing us different things on our van and what to do. The caravan park grounds a very tidy and well looked after , toilets and showers very clean . First class. We were planing to stay for the next 12 months before going on our travels but have got new work in another town. Going to be very hard to leave the place and the people , but looking forward to coming and staying on our visits.