I was a little concerned about what to expect based on the negative reviews, but was very pleasantly surprised. Every time I've called, I've gotten straight through to someone friendly, helpful and knowledgable. Emails are promptly replied to. And when I went there to renew my passport, couldn't believe they did it on the spot and it only took 10 minutes total (keeping in mind it takes at least 2 weeks to do it in Italy!) They were running on time, the waiting room was orderly, and Giancarlo was friendly and efficient. Grazie!
Daniel Zeolla
Thanks Consulate of Italy in Brisbane for always providing a high standard quality service with great care and attention to the Italian community in QLD. A Special thanks to Mr Massimo Poietti Muzi for always being so polite, professional, straitghforward, and being so respectful and reply our queries timely. Certainly, a 5 Stars ITA Consulate with a Great Administration! Grazie Mille!
Simone Basso
truly Italian office, I state I did not make an appointment, I simply went to the office where the door was not even opened, I rang the bell, a lady answered me, my question was: "I'm sorry can I ask you something? and she replied in a super rude way: "this is not an information office"! it is true gentlemen you are born and not made! a little humility and respect lady, you are lucky to work there because you are only arms stolen from agriculture !!😡😡😡
enrico massidda
They are always perfect! in several occasions I had the chance to ask for different services, dealing with different officers and always the service has been at the highest standards in terms of efficiency, politeness and speed ( the passport renewed in 10 minutes was touching, really!). I recently had to ask for a notarial service. The appointment was given the day after the request and the officer had the document ready in his hands for me to sign! An Italian office to be proud of!
Tania Rodriguez Fuentes
If I can review it with zero stars I would, I tried to contact them and they cancelled my appointment 2 hours before even I drove 8 hours to get to Brisbane. Very rude people. DO NOT RECOMMEND, go better to Sydney