Consulate General of Japan in Brisbane

Very polite and quick service just as Japan is famous for

Super friendly and helpful staff. Very efficient and professional. My visit made me miss Japan.

Frankly I didn't have high expectations given my inquiry was well outside of the area a consulate would normally deal with, or their area of responsibility. I called after their normal business hours expecting to hear a recorded message, however the phone was answered quickly by a helpful staff member, Momo. She took the time to understand my inquiry and identified the colleagues who may best be able to help. Andrew from the consulate called me the next morning, having already read the documents we emailed through and conducted his own research. He was able to guide us to how to best resolve our issue and took time to go over everything with us. Thank you Momo and Andrew, my expectations were well exceeded, and I appreciate the commitment to your clients. Congrats to whomever is managing the consulate for creating a client-centric culture - it would have been easy to dismiss my inquiry.

Very very helpful and knowledgeable.

Expect your children to be abducted. 200,000 a year to be precise