Coles Tuggeranong

During lockdown will cancel your groceries and make you wait 2 days to get money back so you cannot get more groceries. Update: They have stolen our money from our account after they assured us it would be returned.

I placed an order 3 days ago, Coles confirmed through email and SMS this morning the items will be delivered today between 9:30pm and 10:30pm. And this evening, Coles sent me an SMS today at 6:37pm notifying me that my order is cancelled. I am purchasing essential household supplies, and do not want to risk exposure to COVID. I am speechless and upset with this low level of customer service.

Good store, updated and filled all stock usually.

Sadly very understaffed on the checkouts. Literally one lady on a register serving people and when I spoke to the checkout manager all she could do was shrug her shoulders and say umm because I was helping somewhere else.

Lovely and quite and everyone doing the right thing