Chemist Warehouse Victoria Park

This is a small but packed store. Great management. Extremely helpful with excellent suggestions of both generic and branded products. They often go out if their way (even on busy periods) to apply sincere and professional attention to their customers. They have NEVER refused a price match (less 10) or refused to refund. They are always fully stocked or know when the next batch will arrive or look up where the nearest stockist (other than their Bentley store) is and even call to make sure they hold it for you. EXCEPTIONAL and competent service, with a smart management team.

This store needs to get rid off their pharmacist ‘Ali’ in order to improve their customer base. I ‘was’ a loyal customer to this store until today. I was met with very bad and rude behaviour from this pharmacist today. I went to enquiry about my prescription which GP has prescribed as Max repeat. Wanted to get clarity on how many tablets I can get max. While a lady at the backend counter was assisting me, I asked her to repeat what she said for my clarification. Out of nowhere all of a sudden, this ‘Ali’ who don’t even understand context started yelling at me from counter like “we don’t repeat again and again” in a very agitated manner and swearing at me. First, I dint asked for his assistance or info from him. so he doesn’t have right to interfere in between my conversation with other assisting person and shout at me. Second, As a customer, I come to your store for buying things but not to listen to your staff cuss words. Biggest disappointment was absence of complain log book at this store. I couldn’t escalate it up further hence writing up my review .

Not really able to give a review for Chemist Warehouse's business, but instead a review of the compassion of their staff. I want to send a HUGE thank you to the Chemist Warehouse staff who helped my Mum last week when she had a fall outside their store. They stayed with her the entire time, called us so we could get there for her and an ambulance, made sure she was warm and as comfortable as she could be in the circumstances. It was a wonderful example of the best of people and really made a difference for how well my Mum was able to recover. Thank you so much Chemist Warehouse Vic Park, you are amazing!! PS. In case you're wondering Mum is fine now after a few hours in emergency being checked over. She has a few decent bruises but otherwise back to her usual determined self ;-)

Need more staff!!!! Good range of products and handy location but if you're in a hurry, find a different pharmacy. Long lines and only one checkout operating. This has happened many times.

Helpful, kind staff and great stock. Can come here for most items and generally always find what I need. Minimal space, but they have done a very good job to utilise it and still have a comfortable shopping experience.