Bupa Marion

Tried to get a legitimate refund for my father’s stay in Ashford Hospital, while the initial staff were Okay the manager came in and was unhelpful gave us lots of forms that ultimately were not required. We left feeling that the medical insurance company Mutual Community/ Bupa, my father had been a member of since 1952, with the exception of 2 months with another one , was a terrible one. A few days later I went to Bupa at Burnside and got a totally different response, they were fantastic. Within 10 minutes the very considerate lady had sorted everything.

The gentleman that served me was extremely helpful understanding. He has gone through a hip replacement himself and put my mind at ease and made me aware of some things that I may not have realised that I had to ask questions for.

Because of Suzanne,such a wonderful person. Full of life,knows everything whatever I asked. Very nice.

Excellent service, the lower grade is due to the price of the products of BUPA

Debbie is the best. Thank you so much. Helpful and friendly.