Avis Car & Truck Rental Melbourne

Amazing customer service. Easy pick and drop of experience. Clear instructions to exit and enter the parking. Highly recommend!

Rented a car 2nd Jan - 4th Jan. Staff fast and helpful both when pick-up and drop-off. Yes it took us a minute or two to figure out it’s in grand Hyatt but everything after that is easy breezy. No one answered the phone because they were busy it seemed but surprised that they do call back to reach you. Thank you for a good experience.

Good service. Staffs very efficient. However for first time travellers, the location is a bit hard to find. It is located behind BVGARI store. Near the side entrance to Grand Hyatt Hotel on Collins Street. Take the elevator down to level 4. There is no sign on the street to show Avis.

Witnessed really good service of an elderly couple being served before us. Stress free rental in a good spot.

Everyone complaining about the location being hard to find.. It's not hard to find the Grand Hyatt and once there, asking the staff of the hotel where Avis is. The service was great, we got an upgrade and the lady who served us made sure to mention information about tolls and locations for refuelling near the airport.