Australia Post - Victoria Park Post Shop

I think there must be been a huge change to management. Because I've just had one of the best post office experience in a very long time. Everyone in the post office was very nice and helpful and not just to myself. Whilst I was waiting I observed the customer interactions of the other staff and they were all very helpful, nice and friendly. Which is very different to what the other reviews here say

Dee and her branch manager made a difficult delivery scenario happen for me. I was impressed by their customer service and delighted with their effort to help me (with a lovely smile and can-do attitude to boot!) Well done, guys!

I have a parcel locker here so I come here about 4 times a week. Within the hour the staff have received my order, put it in my parcel locker and send the notification to me. Absolutely lovely staff members :)

Only had pleasant interactions this far! First back in January when some post to Sweden had gone missing, lovely lady helped me sort it out and get in contact with the right people. Was shortly resolved afterwards. The other last Wednesday, came in straight from leaving work early to get some forms sorted out with my partner. It took quite a while and extended into post-closing time, yet the lady who saw us was lovely and patient through the whole ordeal and helped us to the end :)

I’ve always found staff friendly and helpful at this post office :)