Adelaide BMW

The women who helped me on the phone today was very helpful. She had all my details on file and it was quick to book my car in for the service on the day I wanted. Nothing beats talking to a real person who can help at Adelaide BMW. Ashley rang me and explained that Adelaide BMW don't control the website as it is run by BMW Australia. Unfortunately I am not sure how to take down this review as there is no delete function but have edited it after the explanation by Ashley since the issue is out of the control of Adelaide BMW. BMW Australia please take note to improve the website functionality for the service booking and so called live chat messenger. We want real people helping customers.

The sales team was so friendly, welcoming and knowledgeable. Made me feel right at home. They were willing to bargain, and were extremely honest without being pushy. I walked away with a better car than I had planned to buy that fit my budget perfectly. I couldn't be happier to give them my business and the team are very professional.

Very difficult to get a service booking under 2 months notice, even harder to get a loan car. Some communication and punctuality issues and not a smooth uber transfer service. Diminishes what should be a luxury product experience.

Ashley the Service Manager and the Service team delivered before time and on budget Had the Particle Filter replaced and a full service completed in 2 days Amazing Front of house staff on the ball as well Finally found my BMW SERVICE TEAM

Good Service, Some of the salesman are friendly, I like the quick response to my inquiries, but I wish they have bigger selections and showroom, but overall approved to my scrupulous standards.